Policies | Shipping Info | Return Info for Pinata Palace

Mini Pinata Discounts:

# of Mini's Purchased	Deduction Per Mini Purchased
26-99	10 cents each
100-199	50 cents each
200-499	70 cents each
500 +	90 cents each

Deduction will be automatically taken at check-out.

Shipping & Handling:
We ship using UPS ground or USPS from Texas. Rates are as follows:

Purchase Total	Continental US Shipping Charge	AK, HI, APO Canada Shipping
0 - $50.00	$11.95	$19.95
$50.01 - $100.00	$19.95	$24.95
$100.01 - $200.00	$29.95	$39.95
$200.01 - $400.00	$39.95	$49.95
$400.01 - $500.00	$49.95	$59.95
$500.01 and over	$59.95	$69.95

*** $25 surcharge for all giant pinatas ***
For expedited shipping or for shipping outside the areas covered above, please contact us and we'll make every effort to accomodate you.

Payment Options and Sales Tax
We accept American Express, Discover, Visa and Mastercard. Pre-approved businesses may pay with a business check. Personal checks can be used on mail orders, but be aware that the product will not ship until the check has cleared our bank.

Sales tax of 8% will be added on all purchases within the state of Alabama only.

Our Return Policy:
If you are unsatisfied with your pinata for any reason, you may return it for a full refund of the purchase price (less shipping and handling) any time within 30 days following these guidelines: You will be responsible for the return shipping. You must email us for the return authorization and to get the correct address for our warehouse. Returns received that have not been authorized or are not sent to the correct address will not be refunded.

Our Privacy Policy:
We will NEVER sell, rent or trade your personal information to anyone, ever, for any reason. If you sign up for our newsletter you will have the right to opt out of it at any time. Please navigate to our Privacy Policy page to read the full policy.

Questions? Email us at customercare@pinatapalace.com.